If you own a business be absolutely fantastic if you could give accurate and up-to-date information detailing your accessibility.
At the moment if someone wants to know detailed access information, quite often it means that they need to to phone or email the company direct to find out further information as only the basics, if that, are put on websites.
Putting a wheelchair symbol on your website purely suggests that you believe that someone who uses a wheelchair can access your services.
What I want to know is weather you have a disabled loo, disabled parking spaces, do you have a lowered desk inside?
Are you all on one level, and if not do you have a lift? If you don’t have a lift do you have a second floor, I want to know what services I can on access and what I can’t. Do you provide an alternative method of access?
If you are a cafe or restaurant do you have tables of different heights that’s allowing people to choose whichever it is more comfortable for them?
Hotels is no good so you have an accessible room. We need to know more information how much space is there to get around the room, does accessible bathroom have a shower or Bath? Do you provide a hoist? How do I access the room does it use a key card or a swipe card? How high is the bed?
All these things may seem silly to you, but it ensures but we get a room suitable for us and you don’t get lots of hassle because we complain.
You might not be 100% accessible, just be honest we would rather know! You might be accessible for someone who has mobility issues, but it’s not for a wheelchair user. So put that on your website
This is just a few ideas but you get the gist.